How to activate two-factor authentication

Two-factor authentication (2FA) will increase the security of your account by requiring two steps to log in to your platform: using something you know (your username/password) with something you have (your smartphone).


How to get started with two-factor authentication

  1. Click the drop-down menu next to your profile picture in the top right-hand side of your screen and click Personal Settings.
  2. Scroll down to the bottom of the screen and click on the button “Activate Two-Factor Authentication”


  1. Download one of the following apps to your smartphone:
  • Google Authenticator
  • Duo Mobile
  • Authy
  • Windows Phone Authenticator
  1. Scan the barcode shown on the screen and enter the verification code generated by the app. 

When you first set it up 2FA, your account creates a secure key that is shared with your phone via a QR code. This key is then encrypted on both ends using the current time to generate a new code every few seconds.


Have more questions? Submit a request


Please sign in to leave a comment.