How to view members
Members on your portal can be viewed in two locations and are dependent on your assigned Member capabilities:
- Group Members Area
- Account Members Area (visible to Account Administrators only)
Group Members
Each group has a Members section. This Members section is accessible for all group members to see a list of other participants in the group, their member capabilities and access to their profile.
Below is a view of how to navigate to the Members section using the circled icon:
By default, access to group members is permitted in all Clinked accounts. However, if required, the Members section can be hidden from view.
In order to hide the Members section, a group administrator can follow the steps below:
- Click the Group Settings icon
- Navigate to Advanced Settings menu from the panel on the left
- Switch on the Hide Members option
- Additionally, you can disable the Comments tabs and Chat functions within the group to limit member interaction
Please remember that this setting will hide the Members area for basic members only. You can view and update the Group Member capabilities as explained in the Manage Group Members article.
Account Members
Account administrators have the ability to see all members across the account and change the settings for them. The Account members section can be accessed as shown in the screenshot below:
Members of your account can be members of one or multiple groups. They can also have different rights for each group. A member who is a group administrator for Group 1 can also be a basic member for Group 2. These rights can be changed on the group members section as explained in the above.
Account administrators can also control the account wide rights for members. By clicking into a member’s name listed in the Account Members section, an overview of the member will appear. In this view, account administrators can update that member’s account rights and individual rights, add them to more groups, or assign user tags to a member.
We hope this article has helped. Please see our other articles to expand your knowledge or answer questions you may have.